Refund and Returns Policy

Overview

Refund & Returns Policy

At Creative Traders, we stand by the quality of our courses and services, and your satisfaction is our priority. However, we understand that circumstances may arise that necessitate a refund. Please review our refund and returns policy below:

Money Back Guarantee: We offer a 12-hour money-back guarantee for our courses. If, within the first 12 hours of your purchase, you find our course does not meet your expectations, contact us at [email protected] for a full refund.

Refund Process: To initiate a refund, please email us at [email protected] within the first 12 hours of your purchase. Provide your name, order number, and a brief explanation of why you’re requesting a refund. Our team will process your refund promptly.

Non-Refundable Items: Please note that certain items are non-refundable, including any downloadable content, digital products, or services rendered.

Late or Missing Refunds: If you haven’t received your refund within the specified timeframe, first check your bank account. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Cancellation Policy: Once you have enrolled in our courses, you have the option to cancel anytime. However, please note that cancellations do not result in pro-rated refunds. You will have access to the course content until the end of your billing period.

Contact Us: If you have any questions or concerns about our refund and returns policy, feel free to reach out to us at [email protected].

Creative Traders reserves the right to update or modify this policy at any time without prior notice.